These Terms and Conditions govern the use of the website Upnutrients.com (hereinafter referred to as the «Website»), owned by PROLIFIC INVEST S.L.. By accessing and using this website, you agree to these Terms and Conditions; therefore, we recommend that you read them carefully.
1. Website Owner Information
- Company Name: PROLIFIC INVEST S.L.
- Tax ID: B98348915
- Registered Address: Calle Pizarro n2, 03600, Elda, Alicante
- Contact Phone: +34 688 50 70 91
- Email: info@upnutrients.com
2. Purpose
The purpose of these Terms and Conditions is to regulate access, navigation, and the purchase of products (primarily agricultural products) through the website Upnutrients.com. By browsing or making a purchase, you agree to these terms and all the privacy and cookie policies mentioned in this document.
3. Products
The Website offers the sale of agricultural products and other confectionery items. The characteristics and prices of the products are detailed in their respective product pages. We reserve the right to modify prices and descriptions without prior notice; however, the terms under which the user made their purchase will always be honored.
4. Purchase Process
To make a purchase on the Website, the user must:
- Select the desired products and add them to the shopping cart.
- Complete the shipping and billing information.
- Accept the Terms and Conditions.
- Make the payment through the available methods.
Once the purchase is made, the user will receive a confirmation email with the details of the transaction. If you do not receive this email, please contact us at info@upnutrients.com.
5. Prices and Taxes
All prices displayed on the Website include VAT (Value Added Tax) as per the current legislation in Spain. Shipping costs are not included and will be added during the checkout process. These costs will be clearly detailed before the payment is finalized.
6. Payment Methods
The Website accepts the following payment methods:
- Credit/debit cards (Visa, Mastercard, American Express).
- Other methods specified during the checkout process.
Transaction security is guaranteed through the use of secure payment platforms. PROLIFIC INVEST S.L. does not store users’ payment data.
7. Shipping and Delivery
Orders will be shipped to the address provided by the user during the checkout process. Shipping is available only within Spanish territory.
- Delivery Times: Delivery times depend on the destination and will be communicated during the checkout process.
- Shipping Costs: These will be specified before finalizing the purchase.
PROLIFIC INVEST S.L. is not responsible for delivery delays caused by external factors, such as transportation strikes or unforeseen logistical issues.
8. Return and Withdrawal Policy
Customers have the right to withdraw from the purchase within 14 calendar days from the receipt of the order, in compliance with Spanish regulations (General Law for the Protection of Consumers and Users). To exercise this right, the customer must notify us in writing at info@upnutrients.com, indicating the order number and the products they wish to return.
- Return Conditions: Products must be returned in their original condition, unopened and unused.
- Refunds: Once the products are received and their condition is verified, we will refund the full amount (including initial shipping costs) within a maximum of 14 days from the receipt of the returned products.
9. Warranty
Products sold on Upnutrients.com are subject to the legal warranty in accordance with current consumer and user protection regulations.
10. Data Protection
PROLIFIC INVEST S.L. is committed to complying with the current regulations on personal data protection, particularly Regulation (EU) 2016/679 of the European Parliament and Council (General Data Protection Regulation, GDPR). The personal information you provide during the purchase process will be used exclusively to process the order and, if authorized, to send you commercial communications.
For more information, please refer to our Privacy Policy.
11. Intellectual Property
All content on the Website, including texts, images, logos, graphics, and other elements, is protected by intellectual and industrial property rights. Reproduction, distribution, or partial or total transformation of any content without prior and express consent from PROLIFIC INVEST S.L. is prohibited. Users may only view and obtain a private copy of the content for personal use.
12. Governing Law and Jurisdiction
These Terms and Conditions are governed and interpreted in accordance with Spanish law. In the event of any dispute related to the use of the Website or the purchase of products, both parties agree to submit to the courts of Alicante, expressly waiving any other jurisdiction that may apply.